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Mike: What matters10/01/2008: Too often the idea of a committee meeting sounds so organizational. However, I saw this week how our membership and section committee volunteers focus on taking AWWA from good to great. They know that in the big picture their efforts have an impact on public health. Read full post . . . Craig: It’s all about people….09/25/2008: If there’s anything better than learning something new, it is meeting someone new. Section meetings are places where strangers turn into friends. Read full post . . . Craig: More on the Seven Measures – Commitment to Purpose09/08/2008: A customer service culture means understanding the needs and challenges of the members and aligning what we provide with those needs. Sounds easy. But in practice it's tough, because the temptation is to try to provide anything and everything our members ask for. Read full post . . . Mike: There's always one more thing08/28/2008: Is your life a balancing act between work, family, and volunteering? Read full post . . . Craig: Michael Phelps and AWWA…08/18/2008: I have a confession to make. My blog and a bunch of other things have slipped this week because every night I’m up late watching the Olympics. And nothing has been better than watching Michael Phelps make history. Read full post . . . Archived posts |
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