North American Water Loss
TBD
2027 to be announced

North American Water Loss

Lose Less Water, Capture More Revenue
Held every other year, North American Water Loss (NAWL) addresses the challenge of lost drinking water and revenue at water utilities. NAWL presents best practices for water audits, and cost-efficient approaches to controlling losses.
Three reasons why you will not want to miss NAWL:
- Address issues. Water utilities must get more creative and effective about how they address water losses to help manage costs, preserve infrastructure health, and increase efficiency.
- Reduce revenue loss. Water loss often leads to lost revenue. Learn how to ensure that your utility is compensated for every gallon that you are already paying to treat and distribute.
- Discover new solutions. New technologies and strategies keep emerging to detect and fix leaks, assess pipeline conditions, and enhance the efficiency of water systems and water use.
That’s a Wrap!
Thank you to everyone who joined us in 2025.
Plans for 2027 will be announced here in mid-2026.
Please check back!
Who Attends NAWL?
Utility managers
Water auditors
Water conservation specialists
Leak detection supervisors
Customer service, metering and billing managers
Researchers, scientists, and students
Engineers and consultants
Product and service providers
Water distribution managers
Utility board members and other public officials
Distributors and manufacturers
Regulators & Government agency personnel

Meet a Few of Our Experts
Hear from top water loss experts and practitioners from across the water community.

Jim Cooper
Global Director, Water
Arcadis
Read Bio

Richard Donat
Director of Non-Revenue Water
San Antonio Water System
Read Bio

David Mulloy
Manager – Infrastructure Planning
Louisville Water Company
Read Bio

Michael Thompson
Senior Water Resource Engineer
Delaware River Basin Commission
Read Bio
Professional Program
Featuring tracks of sessions on water loss assessment, revenue recovery, performance standards, water loss control programs and much more.
Explore our program today!
Professional Sessions
NAWL will offer participants two full days of subject matter sessions from experts covering approaches to reduce non-revenue water loss, regulatory developments, as well as a platform to share processes, methods and techniques with your peers.
Certificates of Completion
AWWA will provide Certificates of Completion for sessions and workshops. Use the conference mobile app to track your session attendance by entering check-in and check-out codes at the beginning and conclusion of each session.
How to Access Certificates of Completion
Special note for Licensed Operators: NAWL 2025 is pre-approved for operator continuing education in the following states: California, Colorado (Course # 25-11290), Florida, Illinois (IEPA #22663), Kentucky (DCA# 32726), Missouri, New York (ATC 20-10522-24293) , North Carolina, and Tennessee (Activity #26036). PA and IN are pending.
Are you licensed in a state not mentioned? Contact your agency directly, or email us at EducationServices@awwa.org for feasibility in your location.
Important Note: All approvals are at the discretion of your licensing agency, and a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual’s responsibility to contact the licensing agency to confirm that the education program is acceptable for continuing education credit. Visit awwa.org/credits to learn more.
Please allow 30 to 60 days for certificate processing time. For login assistance, call 800.926.7337 or email service@awwa.org. For certificate discrepancies or continuing education questions, email EducationServices@awwa.org.
Mobile App
After November 24, download the app “AWWA Events” from your app store.
Login to the app using your last name and the number under your barcode on registration confirmation email and onsite badge. See additional tips and tutorials at the link below!
Leaders in Water Loss Technology
Visit the Exhibit Hall
Become an Exhibitor
Become a Sponsor
I am an Exhibitor
Visit the Exhibit Hall
Find the solutions and strategies you need to reduce water and revenue losses in the NAWL Exhibit Hall. From leak detection to pressure management and more, discover new tools and strategies.
The NAWL Exhibit Hall will feature industry-leading technology, solution, and service providers — all dedicated to the topic of water loss improvement.

Quick Links
Become an Exhibitor
NAWL is a perfect opportunity to connect directly with a qualified, highly engaged technical audience that is gathering to focus on minimizing water loss. Your presence in the NAWL exhibit hall can build brand awareness, foster relationships, and generate leads.
Be sure to receive the prospectus when it becomes available.
Contact Us
Companies starting with 0-9 and A-I
Donna Walstrom – Sales Manager
303.734.3601
720.829.7851
General questions
Quick Links
Become a Sponsor
Build brand awareness, foster relationships, and generate leads. Become a sponsor.
Be sure to receive the prospectus when it becomes available.
Contact Us
Companies starting with 0-9 and A-I
Donna Walstrom – Sales Manager
303.734.3601
720.829.7851
Quick Links
Information for Current Exhibitors
Access the Exhibitor Hub to order show services, register your booth staff, edit your company description, and more!
Exhibitor Hub now open!
Exhibitor Hub
Contact Us

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Presenter Resources
Congratulations on being selected to present at NAWL25.
Access the Speaker Portal
Download the required NAWL PowerPoint template
Important Dates:
- August 5: View the Presenter Kickoff Meeting for information and expectations
- September 2: Accept and confirm your presentation details
- October 15: Upload your Photo and Bio to the Speaker Portal
- November 4: View the Moderator Training
- November 18: View the Presenter & Moderator Know Before You Go
- December 12: Creative Commons forms and presentation materials due for post conference proceeding publication online
Visit our Presentation Guide for Water Professionals page for additional guidelines, responsibilities, and best practices to aid in preparing your presentation.
For questions or assistance please email EducationServices@awwa.org.
NAWL Speaker Portal
“With ever-changing regulatory requirements and new advances in water loss control measures and best practices, attending NAWL has helped me stay abreast of current trends in the industry and further my professional development.”
“It was extremely valuable to hear success stories as well as cautionary tales from other states/provinces. Our state is currently deciding our water loss future, so these perspectives were timely and invaluable.”




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