Water Audits and Non-Revenue Water Management

• Learn and apply best practice method for conducting the annual water audit
• Learn and apply best practice methods for data validation and data quality assessment
• Gain competence with freely available software tools for water auditing and water loss assessment
• Understand key performance indicators for water loss in terms of volume, value, and validity
• Understand causes and mitigative measures for apparent losses that result in uncaptured revenue
• Understand causes and mitigative measures for real losses that result in wasted water and excess operational costs

Best-practices covered

• water auditing and loss assessment
• data validation
• key performance indicators
• cost impacts
• regulatory compliance

The Water Audits and Non-Revenue Water Management Seminar is built as an intensive, hands-on event, taught by leading industry experts from the AWWA Water Loss Control Committee.

Times are approximate.

Day 1 – February 25: This day will cover water audit and data validation processes. It will include hands-on examples with attendees using personal computers to compile a sample water audit and related exercises.

Check-In: Please check in at the table directly outside Room 101B of the Long Beach Convention Center between 8:00 – 8:20 a.m. The Seminar will begin promptly at 8:30 a.m. on Tuesday, February 25, 2025.

Breakfast is not included, however coffee, tea, and pastries will be provided. 

Session 1: 8:30 – 10:15 a.m.

• Water Supply Systems
• Water Supplied and Water Lost: the Standard Water Balance
• Introduction to the AWWA Free Water Audit Software

Session 2: 10:30 a.m. – noon

• The AWWA Free Tools
• Water Audit Method and Data Grading
• Data Validation Process
• The Performance Indicators
• Production Metering and Supply Data Management

Group Lunch – included on Day 1 Only.
12:00 – 12:45 p.m.

Session 3: 12:45 – 4:00 p.m.

• Compiling the Water Audit using the AWWA Free Water Audit Software: an Interactive Exercise

Session 4: 4:10 – 5:00 p.m.

• Water Audit Data Collection
• Organizing the Water Loss Control Team
• Overview of Validated North American Utility Water Audit Data
• Water Audit Review (of data from student participants)

Day 2 – February 26: Our final day will cover the means to structure the loss control program, as well as the means to economically control real losses (leakage) and apparent losses (uncaptured revenue).

Please arrive between 7:45 – 7:55 a.m. Breakfast is not included, however coffee, tea and bagels will be provided. 

Session 5: 8:00 – 10:00 a.m.

• Controlling Real Losses: Leakage and Pressure Management

Session 6: 10:15 a.m. – noon

• Assessing Leakage Volumes using Component Analysis
• Small Group exercise: comparing scenarios using the Leakage Component Analysis Tool

12:00 – 12:45 p.m.  Day 2 Lunch is on your own. Restaurants within walking distance include Islands Restaurant, WaBa Grill, Jersey Mikes, Hyatt Regency and more.

Session 7: 12:45 – 2:15 p.m.

• Controlling Apparent Losses: Revenue Protection

Session 8: 2:30 – 4:15 p.m.

• Dissecting the Four Pillars of Apparent Loss Control
• Exercise: reviewing customer billing records
• Creating a Cost-effective Revenue Protection Program

There are updates to seminar content based on the latest version of the AWWA Free Water Audit Software, Version 6.0, and the latest edition of M36 Water Audits and Non-Revenue Water Management

Additionally, recent AWWA developments in non-revenue water management is incorporated into the materials, including updated guidance on water audit data validation and current key performance indicators.